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How We Run This Site, Legally

Using poi88 means you agree to the terms on this page. Access to our lobby, including wallet-linked deposits via DANA, OVO, and GoPay, is only available where local law in Indonesia permits it.

Jurisdiction-dependent accessAccount policy clarityData handled with careWallet use governed by terms
poi88 How We Run This Site, Legally
LEGAL CONTACT PATHS

Reach Us on Policy Questions

Policy questions, account disputes, and data requests all go through our support team. We handle legal inquiries separately from general account help so your query reaches the right person without delay. Players in Bekasi and across Indonesia can contact us through any of the channels below.

Live Chat Open the chat window inside your account dashboard. Available during active support hours for account and policy queries.
Email Support Send policy or data-related requests to our support address. We respond to written queries within our standard handling window.
Help Centre The help centre covers account terms, wallet policy, and eligibility questions in plain language before you need to contact a person.
DATA AND ACCOUNT SECURITY

How We Handle Your Information

Your account data and payment details are stored with security controls in place. We do not sell personal information to third parties. Wallet identifiers — your DANA, OVO, or GoPay account reference — are used only to process transactions you initiate and to verify withdrawals back to the same source.

Data Retention

We keep account and transaction records for as long as your account is active and for a period after closure as required by applicable rules.

Cookie Use

Cookies on this site track session state and basic analytics. You can manage cookie preferences through your browser settings at any time.

Account Security

Login is protected by OTP verification sent to your registered number. Never share your OTP with anyone, including anyone claiming to be poi88 support.

Data Requests

You can request a copy of your account data or ask us to close your account by contacting support in writing through the email channel.

Common Questions About These Terms

If something on this page raises a question, check here first. These cover the queries our support team sees most often about account terms, data handling, and eligibility.

These terms apply to anyone who opens an account or uses the poi88 site. Access is only valid where local law in Indonesia permits it.

Availability depends on local law and eligible regions. We do not confirm eligibility for specific locations — check whether access is lawful where you are.

Contact support by email with your account details and a written data access request. We will respond within our standard handling window.

Wallet references like your DANA or OVO account number are retained for the minimum period required, then removed from active records per our data retention policy.

Send a written query to our support email. Policy and legal disputes are handled separately from general account help to make sure the right team sees your message.

We post the updated version here with the effective date clearly shown. Using the site after that date means you accept the revised terms as they stand.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.